Client Testimonials

Testimonials for Bev

“Hello! First off let me say I am "thrilled" to get the opportunity to spread the news about the more than excellent customer service I received from Bev. I know for certain, I made Bev's job a little more challenging than it ever should have been, primarily because I kept changing my mind mid-stream. I even went so far as to change my itinerary - traveling to an entirely different location! Bev took it all in stride, remained pleasant, kind and friendly. She never showed anything, other than a smile and a pleasant attitude. I felt she cared about my travel plans and I believed she would do anything it took to ensure my trip was a dream come true. I definitely 100% would choose Bev for any of my future travel plans. I trust her abilities and I know she is amazing at what she is able to make happen. Bev's sunny disposition will keep me coming back!” – Margie H.

“We have been clients of Bev's for about 12 years and she has always given us the best advice.  Our trips have been problem free and we could always count on her to get us the best air fares etc. Bev is always professional, friendly and knowledgeable. She is a pleasure to deal with.” – Ron L.

Tahiti, Bora Bora

“My wife and I are recently retired, and have relied on Bev for our last two vacations.  What we most appreciate in Bev is that she really listens to us to understand what we were trying to achieve in our trips, and was able to identify options for us to consider and select from, including some where the compensation to her was low. We have found with other, less-experienced agents, that we usually hear very standard and unsuitable recommendations, and get very little useful planning assistance.  Our plans required coordination with other travellers, and so were more complicated than most. Our unusual plans worked out very well.” – Norm W.

“Thanks Bev for the best holiday we have ever had. Paris was fantastic. Italy was out of this world. The significant tours were pre-booked. The trip was problem free. Thanks Bev. You did an incredible job. We will book our next trip to Italy next year with you.” – Angie & Bruce

“I have been Dealing with Bev for 20 plus years and have never had a problem with booking flights or any other issues, she goes over and above for her clients. I recently had an emergency and had to arrive home earlier than planned and Bev did all the leg work for me and sent my ticket to my email for me to print off, she is a super person and a wonderful agent and knows her job well. Thank you Bev for everything over the 20 plus years, keep up the good work and I recommend you to everyone that takes trips.” – Randy Spring

“We have used Beverly Johnston as our travel agent for 3 International trips we have taken.  We have been very pleased with her attention to detail.  We would be happy to recommend her to friends and we will definitely use her for future vacations.” – Rose & Bob

“Beverly Johnston has efficiently and affably looked after our travel requirements for over ten years.  She has booked many cruises from Alaska, Hawaii, Panama Canal, Fiji, Mexico, Mediterranean and the Caribbean.  We have also booked many all inclusive vacations to Mexico.  It was during one of our vacations to Mexico that she really proved her worth when Canada 3000 ceased operations and she capably arranged return flights for our family while other people at the resort were experiencing panic trying to make their own arrangements to return home.  We have no hesitation to recommend her to anyone seeking a professional travel agent to handle the vacation requirements.” – Sandra & Murray

“Enthusiastic, knowledgeable, friendly, cost-conscious and reliable are just a few of Bev’s traits that make her one exceptional travel agent.  We always find our travel documents in order and arrive in a timely fashion.  We love booking our trips through Bev it’s just one easy phone call and she is happy to do all the work.  While we enjoy our hassle free vacation!  Thanks Bev we would not go any where without calling you first.” – Doug & Roz

 

“The Murphy family has been dealing with Bev for over 20 years. With her high knowledge of the air and travel industry we have always found it very comfortable to leave our travel arrangements in her hands. For business or pleasure Bev always looks after us. And great pricing to boot. With just one call she takes care of all! Thanks Bev.” – Shawn & Shirley

 

“We have used Bev for over 25 years and she has given excellent service. One trip to South America we had to cancel at the last minute due to family illness. Bev helped us with our insurance to get our money back. This meant a lot to us. I would recommend Bev for your travel arrangements.” – Dennis & Louise

Testimonials for Heather

Heather and Tim married at Bahia Principe in Akumal, Cancun

“We were so happy to have Heather on our side when it came to planning our destination wedding. She was a huge help in narrowing down our choices from an overwhleming number, and was fantastic in dealing with bookings for all of our family and friends. I wouldn't hesitate to recommend Heather to anyone planning their own wedding away!” – Heather M.

 

“My finance and I had a couple of obscure requests for our wedding and honeymoon trips. Despite Heather's inexperience with these specific requests she was able to arrange a package that included all of our desires. Heather made this process effortless for us. We will be hiring her again for our next adventure!” – Jenny

“Heather has been our travel agent for years. She's been amazingly responsive regarding our travel arrangements and any deals we might be interested in. When ever the travel bug hits we contact Heather immediately!”– Brian

“A few years ago we were looking at booking a holiday with some friends to Mexico and were having difficulty getting the same flights and hotel on line. We walked into the travel agency where Heather was working and she quickly set us up in Ixtapa. The service Heather provided was great and very thorough. Since then, we get Heather to book all of our holidays, take her advise on locations and have referred her to many family and friends. My husband and I would recommend Heather for all your travel needs.” – Dawn & Frank

Yves and Cheryl married at Sandals Grande in Ocho Rios, Jamaica

“Heather helped us with fantastic organization of our trip. The whole experience was superb and I would certainly recommend Heather and Carlson to anyone I know.” – Yves C.

“Heather's service is exceptional. Heather makes it a priority to make sure your questions or concerns are looked after immediately.  She has always gone above and beyond to make sure our group is getting the best price possible.” – Kelly

“I have been using Heather as my travel agent for at least 6 years now. She has always been very efficient at getting my trips organized. I love it how she is so well traveled herself so she really knows what she is talking about. I just feel really looked after and have no worries when she is taking care of my vacations for me. I recommend her to all of my friends and family!” – Shannon D.